Returns Information

I do hope you enjoy your purchase as much as I enjoyed creating it for you.

Distance Selling Regulations state that your right to cancel an order starts from the moment you place your order and does not end until seven working days from the day after you receive your goods. This is the minimal legal cancellation period.

If you wish to cancel a contract, you must send notice of your cancellation to Handmade Crafts by Clare by email using admin@handmadecraftsbyclare.co.uk.

You have a further seven days from this date to return all cancelled items. Items must be unused, in working order (unless arrived damaged), clean and mark free to be eligible for a return.

Returning all items will be a cost to you the buyer and will be required to returned using the same mail class as it was sent to you. Handmade Crafts by Clare cannot accept liability for lost in transit.